Refund & Cancellation
Zero Loan Interest - Refund and Cancellation
At Zero Loan Interest, we are committed to supporting you at every step of your loan journey, making loan repayment easier and stress-free. We give you the resources and direction you need to effectively and confidently handle your repayments. To ensure a smooth and hassle-free experience, we have designed a flexible cancellation and refund policy that prioritizes your convenience and financial well-being.
- The Cooling-Off Stage: We offer a 7-day cooling-off period from the time your loan is disbursed, giving you the flexibility to reconsider your decision. Within this timeframe, you may choose to cancel the loan without incurring any fees or penalties. You can change your mind during this cooling-off time without worrying about the cost implications.
- Easy Cancellation:If circumstances alter within the cooling-off period, our customer service representatives are available to help you with the cancellation procedure. Our goal is to ensure that the cancellation process is simple and easy. Our helpful team is available to assist you at every stage, making sure the procedure is simple and effective.
- Transparency: An essential component of our service is transparency. You will only be required to repay the principal amount along with any interest that has accumulated up until the cancellation date if you decide to terminate the loan during the cooling-off period. There are no unanticipated or hidden costs—just a fair process that is intended to serve your best interest.
What Distinguishes Us?
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Clear & Simple Terms: We make sure that all terms and conditions are explained in detail so that you can move forward with confidence and know exactly what to anticipate.
- Dedicated Assistance: From loan application to repayment, our customer service team is always available to help, making sure you get the support you need.
- Customer-First Strategy: Our financing services are designed to evolve with your changing financial needs. Throughout the lending procedure, your comfort and flexibility are our top priorities.
We are committed to your financial security, which is reflected in our cancellation policy. Our goal is to provide you with the support and flexibility needed to adapt to any changes in your financial circumstances.
Contact Information:
Please get in touch with our customer service team if you need further details or if you have any inquiries regarding our cancellation or refund policies. We are here to assist you with all of your financial needs and are dedicated to ensuring your satisfaction.
Address:
A-103, Park Plaza Condominium, New Yari Road Opp. Fishery Institute, Versova, Andheri-West Mumbai City, Maharashtra 400061
Phone: +91 92203 38658
Email: info@zeroloaninterest.com
Our goal at Zero Loan Interest is to simplify financial management and reduce your stress as much as possible. Experience the impact we make on your financial journey and learn about the ease and flexibility of our cancellation and refund policies.
Refund Policy
Zero Loan Interest is committed to integrity and honesty, and this includes our refund policy.
- Managing Overdrafts: We understand that mistakes can happen and that sometimes clients may unintentionally overpay. If you have made an excess payment, you may be eligible for a refund. Our goal is to make sure that these overpayments do not create any financial inconvenience for you.
- Easy Refund Process: If you believe you have overpaid, our customer support team is here to assist you. Please get in touch with the details of the overpayment and provide us with the necessary documents for validation. We will swiftly begin the refund procedure as soon as we verify the overpayment.
- Scope of the Refund Policy: Please be aware that only inadvertent overpayments are eligible for reimbursement under our policy. Regular loan transactions including scheduled monthly repayments, are not eligible for refunds. Our primary objective is to handle overpayments fairly and transparently.
Refund Policy Procedure:
- If a cancellation request is approved within the permissible period, we will promptly initiate the refund process.
- Refunds will be processed using the same mode of payment method as the original transaction unless otherwise agreed upon with the customer.
- Refunds will be processed within 72 hours of approval and credited to the original payment source.
- Any applicable, interest or fees will be calculated based on the actual duration of the funds utilized.
What Makes Zero Loan Interest Unique?
- Customer-Centric Method: Our loan services adapt to your evolving financial needs, helping us build trust and enhance customer satisfaction for long-term financial success.
- Dedicated Support: We have a customer support team available to assist you at every stage from the loan application to loan repayment.
- Transparent Terms: We make sure that all of the terms and conditions are clearly explained so that you can proceed with confidence.
Our Refund Policy: Ensuring Fairness
Honesty and transparency are the core pillars of our lending process, including our refund policy.
- Handling Overpayments: If you unintentionally overpay, exceeding the specified amount, you may be eligible for a refund of the excess amount.
- Easy Refund Process: Our customer service team is available to assist you in these situations. Contact us, explain the situation, and submit the necessary verification documents. Once we confirm the overpayment, we will initiate the refund process promptly.
- Policy Scope: Please take note that our refund policy is only applicable to unintentional overpayments. It excludes ordinary transactions and regular monthly loan repayments, if any.
Contact Us
For any inquiries regarding our refund policy or other services, feel free to reach out to our customer support team. Your satisfaction is our priority, and we are committed to assisting you with all your financial needs. For any query:
For any query:
Address: A-103, Park Plaza Condominium, New Yari Road Opp. Fishery Institute, Versova, Andheri-West Mumbai City, Maharashtra 400061
Phone: +91 92203 38658
Email: info@zeroloaninterest.com